Sky Walkers – Sky Walkers USA

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FAQs

How fast can it go?

The Sky Walker can reach a top speed of 10 MPH.

 

 

How long will it take to receive my Sky Walker?

After ordering a Sky Walker, please allow 72 hours for order processing and then an additional 3-5 days after shipping for your order to arrive. 

 

 

Is it legal to use the Sky Walker on streets and/or sidewalks? 

The Sky Walker has a very compact footprint, (a little wider than an average person's shoulders). It can be used very easily on sidewalks, streets and other public places however please check with your local authorities to ensure that it is not illegal to operate your Sky Walker on public sidewalks. Just be sure to watch out for traffic and pedestrians.

 

 

 

How does it handle wet weather? 

Sky Walker is IP54 rated which means it can handle dust and splashes of water. We strongly recommmend not riding in inclement weather or near puddles. 

 

 

 

How long does it to reach a full charge? 

The Sky Walker takes 3 hours to fully charge. Please do not charge your Sky Walker for longer then 3 hours (This will enhance battery life).

 

 

How does it handle bumps, cracks and curbs - is there any kind of suspension? 

Although there is not a suspension system, these strong tires are no joke! The Sky Walker can handle bumps, cracks and other small changes of surface up to 1/2-1 inch very well. We recommend paying close attention to your surroundings & bending your knees, as your knees act as your suspension. 

 

 

How long does the battery last?

The battery has a range of 8-12 miles depending on the speed you are travelling.

 

 

 

What Is The Return Policy?

If you are not happy with your Sky Walker , you have 7 days from the day you receive it to request a full refund given you return the Sky Walker in it's original condition (Any scratches, marks, damage etc. will void your eligibility for a refund. $75 Restocking Fee will apply). If you receive your Sky Walker and it is defective, we will kindly issue a replacement. We do not replace for accidental damage so please- be careful!  

 

How much weight can it support? 

The Sky Walker can support up to 300 lbs.

 

 

Do you ship outside of the United States? 

Yes, however the recipient will have the responsibility of clearing Customs in their respective country.  

 

Is the Sky Walker easy to use? 

The Sky Walker usually takes 3-5 minutes on average just to get comfortable with the sensation of being on a self balancing device. The Sky Walker is a very intuitive device, so once you relax and become accustomed to the feeling, you can exepect to be proficient within 20-30 minutes. 

 

 

 

How much energy does it take to ride a Sky Walker?

Sky Walker  is designed to provide and easy and almost effortless riding experience. That being said, if you get tired please be sure to step off and take a break.